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Notes/Domino 8 Forum

Notes/Domino 8 Forum

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Logging

Hi Luanne,

The DebugLogLevel defines the logging level. In the registry under HKLM\Software\Research In Motion\BlackBerry Enterprise Server\Logging Info there is a key for each component. Under that there is a DebugLogLevel dword. Most of the logging defaults to either level 3 or 4. Lower log levels typically mean smaller logs and less information. Generally when troubleshooting having the log level for each component at 4 provides the information needed.

I would suggest checking the following.

Search for "DebugLogLevel" on www.blackberry.com/btsc.

http://www.blackberry.com/btsc/search.do?languages=&rwTarget=%2Fbtsc%2FrfPlayerWidget.do&searchMode=GuidedSearch&searchString=debugloglevel&cmd=search&productFamily=&contextType=gs

BlackBerry Certification:

http://na.blackberry.com/eng/support/programs/certification.jsp

BlackBerry Training:

http://na.blackberry.com/eng/support/programs/training.jsp

Cheers,

Adam Kawecki
Principal Analyst
Research In Motion Limited


Feedback response number WEBB7KWHF3 created by ~Delores Elapulikle on 10/30/2008

Invitation to the October 2008 Open... (~Justin Brekrot... 22.Oct.08)
. . Impact of Notes User Renaming/Recer... (~Denise Umresam... 4.Dec.08)
. . . . Impact of Notes User Renaming/Recer... (~Delores Elapul... 4.Dec.08)
. . Logging (~Hal Bubjipyplo... 24.Oct.08)
. . . . Logging (~Delores Elapul... 30.Oct.08)
. . Invitation to the October 2008 Open... (~Lex Zekresabur... 24.Oct.08)
. . Failover between mail server and BE... (~John Cisjipybu... 24.Oct.08)
. . . . Failover Messages (~Olga Bretootex... 24.Oct.08)
. . . . . . Failover Messages (~Delores Elapul... 30.Oct.08)
. . Notes/Domino ver8.x PAB Sync (~Dean Zennisona... 24.Oct.08)
. . Network Bandwidth (~Bella Xanponet... 24.Oct.08)
. . Questions on using ST with the BES (~Gus Quettooski... 24.Oct.08)
. . Questions (~Lily Elkipulle... 28.Oct.08)
. . when will PIN field appear in PAB? (~Tip Zekgerolyl... 30.Oct.08)
. . When will PAB design include missin... (~Tip Zekgerolyl... 30.Oct.08)
. . Why doesn't BES create Home 2, Work... (~Tip Zekgerolyl... 30.Oct.08)
. . What is the best way to deal with r... (~Tip Zekgerolyl... 30.Oct.08)
. . How do I make t my trash folder syn... (~Tip Zekgerolyl... 30.Oct.08)
. . How do I stop BES from assigning ne... (~Tip Zekgerolyl... 30.Oct.08)
. . DTF files (~James Prejipys... 30.Oct.08)
. . User load per server? (~Sarah Minvelum... 30.Oct.08)
. . . . users per BES server? (~Tip Zekgerolyl... 30.Oct.08)
. . Notes 8 or 7 (~Ted Nonaskiobu... 30.Oct.08)
. . . . Yes.. (~Sigmund Umgero... 30.Oct.08)
. . response re. read mark synchronizat... (~Tip Zekgerolyl... 30.Oct.08)
. . . . Polling Changes (~Rex Churebergy... 16.Dec.08)
. . BES, Domino 8, and Out of Office as... (~Sigmund Umgero... 30.Oct.08)
. . BlackBerry Monitoring (~Judy Fezjumite... 30.Oct.08)
. . IBM Sametime Client for BBs (~Vera Cisgeroze... 24.Oct.08)
. . BES Server Fallback Scenario (~Vera Cisgeroze... 24.Oct.08)
. . Domino transaction logging on a BES... (~Emile Minresas... 27.Oct.08)
. . Flash Memory problems impacting Sam... (~Ned Froluteret... 30.Oct.08)




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